Privacy policy

QCookit Privacy Policy

Last updated: 23 September 2026

QCookit operates the website https://qcookit.com and the QCookit Android app. This policy explains how we collect, use and share personal information when you browse our products, place orders or contact us.

The Android app provides access to our online store. Information submitted through the store inside the app is handled as described in this policy.

Information we collect

When you place an order or contact us, we collect the information you provide, which may include:

  • Your name, email address and phone number.
  • Your billing address, delivery address and delivery instructions.
  • Products ordered, purchase history and payment or transaction status.
  • Messages, feedback and information you send to customer support.
  • Account information if you choose to use the store’s customer-account features.

Our website and its service providers may also collect technical information such as your IP address, browser and device information, cookies, pages viewed and interactions with the store.

Payment information is processed through the payment providers available at checkout. Their handling of payment information is also subject to their privacy policies.

How we use information

We use information to:

  • Process orders, arrange delivery and provide order updates.
  • Handle payments, cancellations, returns and refunds.
  • Respond to questions and provide customer support.
  • Operate and maintain the website and app.
  • Detect fraud, protect our services and resolve disputes.
  • Meet applicable record-keeping and legal obligations.

Cookies and website technology

Our store uses Shopify and related website technologies. Cookies and similar technologies support functions such as shopping carts, customer sessions, checkout and security.

You can manage cookies through your browser settings where available. Disabling cookies may affect some store features.

Android app permissions and advertising

The QCookit Android app does not display third-party advertisements or use Firebase, native analytics or push notifications. It does not request access to your device’s location.

If you provide a delivery address, we receive that information to fulfil your order. This is separate from accessing your device’s location.

When we share information

We share relevant information with service providers as needed to operate our business, including:

  • Shopify, which hosts and supports our online store.
  • Payment providers, to process transactions.
  • Delivery and fulfilment partners, to deliver your orders.
  • Providers supporting website operation and customer communication.

We may also disclose information when required by law or when necessary to address fraud, protect rights or resolve disputes.

For information about Shopify’s practices, visit:
https://www.shopify.com/legal/privacy

Data storage and security

Information may be processed by Shopify and other service providers outside your state or country.

We use reasonable safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure.

Data retention

We retain personal information for as long as reasonably necessary to fulfil orders, provide support and meet accounting, tax, legal and dispute-resolution requirements.

When information is no longer needed, we delete or anonymise it, subject to applicable retention requirements and service-provider processes.

Your choices and deletion requests

You may contact us to request access to, correction of or deletion of your personal information. If you have a QCookit customer account, you may also request deletion of that account and its associated personal information.

Send your request to jobinjohnjose@gmail.com with the subject “QCookit Privacy or Deletion Request.” Include the email address or phone number associated with your account or order. Do not send passwords, payment-card details or verification codes.

We may request information necessary to verify your identity before acting on a request. Certain transaction records may need to be retained for legal, accounting, fraud-prevention or dispute-resolution purposes. Where this applies, we will explain the reason.

External services

Our website or app may contain links to external services, including WhatsApp. If you use those services, their own privacy policies apply to information you provide to them.

Changes to this policy

We may update this policy when our services or information-handling practices change. The latest version will appear on this page with an updated date.

Contact us

For privacy questions, concerns or deletion requests:

QCookit
Website: https://qcookit.com
Email: jobinjohnjose@gmail.com
Phone: +91 8593036555